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Old 8th June 2017, 05:06

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Default landline sunset?

landline went dead on me last week. when the homeowner (i'm just a tenant) looked into it, ATT said that they were changing all lines from copper wire to fiber over the next 4 years, and we're in the district slated for this summer.

after much squawking, they turned the line back on, but said that in 2 weeks (one week from now) we'd either have to let a technician in to replace something or other in the house, or the line would be turned off for good.

is this legit? fact that they did a preemptive shutdown just to get our ATTENTION bugs me. yeah, there may have been some prior notice (can't get straight answer from landlord), but still. if line is supported until next week from a tech point of view -- and we're fully PAID UP -- what gives them the right to turn it off willy-nilly ahead of time?!

prob is landlord is a no-tech guy. he keeps referring to (my) dialup as "DSL", so it's entirely possible ATT was saying "you need to do this upgrade if you wish to have DSL" and he replied "OMG. DSL is all we need! my tenant insists on keeping that!!" when, in fact, i don't.

i dunno. hard to talk to the guy. but he won't let me bypass him and call ATT on my own. rock, meet hard place.

so i ask -- is upgrading lines and/or shutting down copper wire landlines a real thing? what does it involve? outside lines up to the house? internal lines up to each jack? some sort of converter box at their junction?

(landlord claims ATT mentioned last one. and that phones will need A/C power from now on. so much for 911 during blackouts....)

HELP!
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Old 8th June 2017, 10:38

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Default

We are a DSL family (dialup is that antique line that makes the funny noises when it started up. I used to get 5kb/s) Our DSL line usually gives us about 1500kb/s (even though it's a 20MB line, they lie) DSL is still a phone line like dialup but at a vastly faster speed.

Yes, they recently (last year or so) switched us over to fiber optic from copper after my service had slowed to about 60kb/s upload and download (from 250kb/s download/ 80kb/s upload) and complaining about that accomplished nothing, so they gave us a deal similar to what we already had for the old 1.5mbps line to the new 20mbps (see above for lie)

But yeah, they are swapping out the copper for fiber optic because the copper is so damn expensive now. They can't afford it to lay new line, the fiber optic is better and gets far faster speeds and performance & then I guess they can sell the old line they are pulling out of the ground.

I know my answer wasn't super specific to your landline needs but as far as I know all street stuff is fiber optic and all lines leading into the house are still copper and our landline (phone) performance did improve. They didn't mention anything about AC power or 911 during blackouts. One phone is cordless which mean it has AC power but the bedroom phone is an old phone with just the one line plugged into the phone jack.

I hope this helped.

P.S. if you actually have dialup, then DSL (even a slower 1.5mbps line) would be like witchcraft to you. I still remember the sweet fucking day I went from 5kb/s to 250 kb/s, it was like magic. I get more than that now, but that sweet feeling has never returned.
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Old 8th June 2017, 16:03

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Default

very helpful. but i have wifi at work, where i get 5M/s or more. (popup claims system 60M/s...i dunno if more of same lie or b/c cable divides by number of users?)

so 5k/s dialup at home is fine. just for email/emergencies. obviously i'd like to have DSL or cable or w/e here as well, but dialup is FREE. so i'm content as is.

main q is: did they lay optic lines for your whole neighbourhood in sync, or wuzzit b/c u were upgrading to DSL? i'm a little confused abt your timeline -- u make it sound like u had DSL over copper for a while as well? is that even POSSIBLE??

i'm surprised price of copper is a factor. i thought the issue was 100% prepping lines for DSL and beyond. as in, even if i'm a dialup holdout, i might get swept up in it if the world at large has upgraded.

i'm also surprised u said the house wires weren't changed over to fiber. what good is high-speed fiber coming TO the house if it's all gonna crash to a halt at the door? i'm surprised u get more than 5k/s at the endpoint.

bottom line: i THINK landlord has made clear we don't want DSL (maaaaybe...initial confusion thinking the D was for "dialup" didn't help...), but ATT is still insisting technician needs to come to/in the house to change things around. not clear why if the INDOOR lines aren't changing.

btw, do u not have a special "box" at the point the lines enter the house? this is where they say we need to provide a 3-prong outlet. even if we're NOT getting DSL, they say new lines need power.

even WITH the DSL, you're saying they don't? forget your cordless phones, would your COMPUTER still be online if you lost power at some "box" they lines pass thru?
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Old 8th June 2017, 16:04
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Default

They shouldn't be shutting if off 2 weeks beforehand, but if the landlord has been ignoring the letters then guess it's the only way to see if the user is still connected at the other end.
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Old 8th June 2017, 16:16

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Default

oh crap, i look up DSL and find "...a technology for bringing high- bandwidth information to homes and small businesses over ordinary copper telephone lines."

now i'm lost. i thought the whole point of fiber was b/c DSL needed it!

i thought FiOS was just a brand name, but is that the equiv once fiber is involved?

u claimed to have DSL now, but it's actually something ELSE since your line upgrade??
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Old 8th June 2017, 16:23
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I'm not sure if it's the same where you are, but in the UK, fibre optic on telephone lines just goes up to the junction box in the house, the house wiring is still copper. So what they're doing is upgrading the cables from an exchange unit to your home, but no further than that.
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Old 8th June 2017, 16:38

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Default

still not seeing how that helps anything. doesn't that become one big BOTTLENECK at the gate then, with the house only handling 5k/s??

anyway...bottom line for my sitch, even if i'm sticking with dialup, i pretty much have to let them do this conversion, right? it's an all-or-nothing thing by neighbourhood, basically?

so when they say "convert or line's going dead", that's legit? not some sort of upsell the landlord's misinterpreting?
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Old 8th June 2017, 18:50
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Exclamation

I don't know what's going on where you are.

All I can do is speak from my experience of dealing with AT&T for over 12 years.

I was on regular DSL for a long long time with them: the copper wire kind, the slow kind with maximum download speed of 6 MB and upload speed of 764kB and the service cost almost $50 a month.

Then they send me an email near November 2012 saying that they are phasing out copper wire DSL and if I don't sign up for UVerse DSL that uses Fiber, I will be without internet.

Furthermore if I didn't take advantage of the deal they are offering to get me to change from copper DSL to Uverse DSL by January 1st 2013, later on I will have to pay this much for a modem and that much for installation and plus an additional deposit.

Also the new Uverse DSL, the slowest one was almost 4 times faster than my copper DSL and at about 40% less per month.

So sign up now and we will waive the price of the modem and the installation and the deposit.

Okay, I did.

About a year after that I got talking to my neighbors, just chit chatting, and for some reason we started talking about internet.

Come to find out they got the same email and letter I did and they didn't switch and copper DSL is still avaliable in my neighborhood on my street.

One of my neighbor is a computer geek and he said the UVerse DSL maybe fiber from AT&T to the big white box down the street and from there to my house but from my house to the jacks in my wall, they are still copper.

He even took me around to the side of my house and show me the green box sticking out from the ground with the AT&T logo on it.

He popped open the cover and on the inside, bunch of different filament ends that you can clamp 2 alligator clips to with the clips connected to a portable phone.

Fiber? HELL NO!

It looks exactly like this, does that look like a Fiber box to you?






So what I am saying is AT&T lied to me.

Sure I didn't pay for the modem and installation and had to pay another deposit and I am now getting faster internet service for about same amount of money I was paying for 6MB/784kB (I am paying $67 a month, I have since upgraded my Uverse DSL to their fastest available package in my area) - but they still lied to me to get me to make the switch.

I think you can get your question answered more correctly here:

Code:
http://dslreports.com/forum/attdsl
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Old 8th June 2017, 18:58
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Default

Quote:
Originally Posted by pelham456 View Post

(landlord claims ATT mentioned last one. and that phones will need A/C power from now on. so much for 911 during blackouts....)

HELP!
AT&T must be the no tech folks to claim that. We switched to Fiber phone (last part as cable and internet has been fiber for about 2 years or more) no ac current required since the old phone still works. No power needed since it comes out of the cable modem.

Course to go completely copper free isn't quite right. It's copper free to the house, fairly sure the copper in ours is at least 30 years old but ISP won't do anything with that or the cable company (same thing local government runs it. which is fine with me. Way cheaper than Mediacomfucu) so we get around 248 down 130 up noawadays and thats the 2nd Tier, the economy is fast than most things mediacom (oh the days of $170 a month for slow ass AOL) now $60 for power speed heck $120 a month gets us straight up Gb internet, it's DSL or worse Dial Up thats getting a bit pricey
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Old 8th June 2017, 21:23

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Default

There are 2 DSL's.

ADSL is the dialup modem we used to use. Then there is fibre hybrid some have now is named VDSL.

True fibre doesnt use copper. For AT&T to be saying about replacing your copper line makes me wonder if your going to go on to full fibre (or fiber as Americans spell it). If you do then your going to get a massive speed boost.
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